7 products
Duo Cat Tower
The Due Cat Tower is the perfect compact cat tower that will fit into any small space.
Compact in design ( footprint under 75 cm sq) and arrives flat packed ready for you to assemble complete with a 2 year guarantee. Made with natural quartz and sisal rope this cat scratching tower is, sturdy and fits anywhere in your home
- A quality compact 2 x post cat scratcher in both design & budget
- Suitable for 2 plus cats
- Quartz Base 39 cm sq, 60 cm & 30 cm sisal pole, 2 x 50 cm baskets
- Incls 2 x cat pillow beds machine washable
- UK designed and manufactured with 2 yr guarantee
- Note - this tower can not be extended
- Box dimensions 65 x 65 x 35 cm ( weight 18 - 20 kilos)
TT Tip:
Place by a window or in an area where you relax. Cats love to be near you.
Delivery:
Delivery subject to stock. Estimated 4 -6 weeks unless otherwise notified.
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
Tree Trunk Cat Tower
The Tree Trunk Cat Tower is probably the heaviest single post sturdy scratching post currently on the market. Weighing in over 12 kg in weight and 60 cm in height. Meets the needs of all cats & kittens
- 0.6 m solid cat scratching post
- 30 cm square 19 mm Quartz Base ( posts up to 0,9 m)
- 30 - 40 cm square 30 mm Quartz Granite Base ( post heights over 1 m)
- Caramel Bamboo Disk(s)
- 2 year guarantee
- note this tower is not extendable on 19 mm quartz base option
TT Tip:
The tree trunk cat tower fits into snug small spaces and provides excellent distraction from your carpet or furniture. Select the area your cat likes to catnap, when they wake their post is right there to sharpen those claws.
Delivery:
Subject to availability. Please allow 2 - 4 weeks delivery unless otherwise notified
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
After regularly buying online/ high Street retailer scratching posts, the most recent of which lasted 1 week we decided our guys needed something sturdy especially with 2 10mnth old kitten who are already 6kg plus! We are extreme please with the quality and strength of this post - and the cats love that they can put all their weight into scratching and it doesn't fall over or break.
Double Cat Tower
The Double Cat Tower is a stunning simple design that will fit into any multi cat home This perfect cat scratching post with beds was designed by professional breeders, will for sure become a favourite place for your kitten or cat.
- Dimensions - Area 0.8 m x 0.8 m Square. Max height 1.05 m
- Weight Approx - 20 kg - Bamboo base 32 kg Granite Base
- Cat Tree can be extended
- All beds removable & machine washable
- All products natural - may vary in colour!
- Suitable for 2 - 4 cats
- Includes: 2 hole base, 0.9 m & 0.4 m post, 2 wicker baskets, bedding & fixings.
- 2 year guarantee
TT Tip:
Looking for something bigger why not look at the Maxi Cat Tower or extension options in Cat Tower Parts. If you would like to vary the basket choice / scratching post heights please contact Sam on sam@luxurycattowers.co.uk
Delivery:
Subject to availability. Estimated 4 - 6 weeks unless contacted earlier.
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
We, and the cats of course, really love this tower. The build quality is excellent, the tower is solid and was immediately given the seal of approval by our two Maine Coon girls.
After a quick discussion with Sam we were reassured that the bamboo base was perfectly solid and able to support the towers with both cats in residence, which definitely proved to be the case. The towers, the baskets and the cushions are all superbly made. We, and the cats of course, are really pleased.
Uno Tower
The Uno Cat Tower is the perfect compact cat tower that will fit into any small space.
Compact in design ( footprint under 55 cm sq) and arrives flat packed ready for you to assemble complete with a 2 year guarantee. Made with natural quartz and sisal rope this cat scratching tower is, sturdy and fits anywhere in your home
- A quality compact single post cat scratcher in both design & budget
- Suitable for 1 -2 cats
- Quartz Base 39 cm sq, 60 cm sisal pole, 1 x 50 cm baskets
- Incl 1 x cat pillow bed machine washable
- UK designed and manufactured with 2 yr guarantee
- Note - this tower can not be extended
- Box dimensions 65 x 65 x 35 cm ( weight 14-15 kg kilos)
TT Tip:
Place by a window or in an area where you relax. Cats love to be near you.
Delivery:
Delivery subject to stock. Estimated 4 -6 weeks unless otherwise notified.
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
My review should have been 5* this is an excellent product thank you! Sorry
Our cats are comfy and happy and the Uno Tower looks very smart.
Penthouse Towers
The Penthouse Cat Climbing Tower with padded platform is perfect for four to five cats with a selection of cat beds. This tower provides lots of scratching areas for your cats to have hours of fun!
The Penthouse comes with the following as standard:
- Area 1.1 m square. Tallest post 1.4 m approx
- Weight Bamboo Base - 35 kg Granite base 45 kg approx
- Suitable for 4-6 cats
- Variety of play and cat nap areas
- All beds removable & machine washable
- Willow and Sisal are natural products, may vary in colour
- No bleach or plastics in natural sisal rope
- Includes 3 hole base, 4 x sisal posts, 3 wicker cat beds, frame, bedding & all fixings
TT Tip:
For more ideas, please check out the great selection of "Luxury Cat Trees" If you would like to vary wicker basket style and create your very own tower please contact Sam on sam@luxurycattowers.co.uk
Delivery:
Subject to availability. Estimated 4 - 6 weeks unless contacted earlier
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
What I can say?!!! all amazing experience from the beginning till end when all was packed very smoothly into my car boot,service 5stars ,quality 5stars, I love it and my cats love it ,I’m sure I would buy it again just becos is soo great xxxx
Thank you xxxxx
First class service from start to finish,Sam gave me so much advice and helped me choose.
The quality is outstanding and the pictures do not show how big the sleeping areas are. My cat was straight on it,she tried every single sleeping area out.
Highly recommend you will not be disappointed with this.
Triple TT Cat Tower
The Triple TT Cat Tower is designed for multi-cat households and breeders. This tower offers space and enough scratching posts for up to 4 large adult cats. The extra width on this base provides the stability to extend the pole without the need for fixing to walls / ceilings.
The Triple TT Cat Tower comes with the following:
- 3 hole base, 3 scratching posts, 3 baskets, bedding and fixings
- Suitable for 3 -5 adult cats
- Dimensions - 1.1 x 1.1 m Sq. Height 1 m (plus cave height total 1.4 m )
- Weight - Bamboo Base 25 kg - Granite Base 35 kg
- All beds removable & machine washable
- Natural wicker and sisal. No bleach or plastic, colours may vary.
- 2 yr guarantee
- Can be extended to sleep up to 8 cats
TT Tip:
For an extension idea please see Why not look at the Penthouse Towers to see how to add a post and the comfort padded platform! Want to change the basket styles or pole heights - contact Sam via email or phone to discuss options and build a personal design for your cats.
Delivery:
Subject to Availability. Estimated 4 - 6 week delivery unless contacted earlier
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
This is the best decision I ever take for my cats. This is not just a home. It’s a luxurious, most comfortable tree house in their lives. They both are very happy. From the start of placing an order till the end of my order, Sam really helped me choosing the product and she was always there to answer my queries. Many thanks for all your help and helping me out to choose the right product for my cats❤️
I’ve admired these cat towers for years, and finally met Sam at the GCCF show. I bought this triple cat tower for my three Maine coons, and we love it! It’s sturdy and trustworthy with my cats. There is never even the slightest wobble! Great quality, fits in well with the home, and well used by the cats.
Maxi Cat Tower
The Maxi Cat Scratching Tower is a top selling Luxury Tall Modern Cat Tree design, complete with the padded platform cat bed it is designed for those who love heights.
- Perfect for 3 - 4 cats (more if they like to snuggle up)
- Dimensions - Area 85 x 85 cm Sq. Max height - 1.4m
- Weight - Bamboo - 27 kg Granite - 40 kg
- All beds removable & machine washable
- Sisal rope & wicker, colour may vary. No bleach or plastic used
- Can be extended and adapted to the number of cat tails in your home
- 2 hole base, 3 x sisal posts, platform, 2 x wicker baskets, bedding & fixings
TT Tip:
Looking for something more in budget. Why not opt for the Double Tower and extend to the Maxi later on. Check out the full range in "Luxury Cat Towers" section
Delivery:
Subject to availability. Estimated 4 - 6 weeks unless contacted earlier
Processing of orders:
We will begin to make your tower / tower parts to the specification required.
Our website quotes delivery times will be between 4 – 6 weeks subject to stock.
On receipt of your order, we will confirm the delivery date
Once your order is complete and ready to ship
1. We will contact you to arrange delivery via our courier.
2. We use an insured tracked service depending on your address.
3. Please make sure we have contact details to allow us to pass to our couriers.
4. Our couriers will then contact you with updates on ETA and on the day of delivery in most cases a time slot will be given.
5. You will be required to be home to receive your delivery
6. Please check all packing when signing for your order
7. In the unlikely event of any damage please contact me within 48 hours with photo’s
UK Delivery:
Delivery charges include secure packing for all Cat Towers, Insurance and tracked delivery slots to UK Mainland.
For Non-UK mainland addresses or international orders please contact us for shipping charges and any expected customs charges.
TT Luxury Cat Towers reserves the right to cancel and refund any orders that incur additional charges if the correct delivery address is not given.
We will contact you to advise if this is the case and offer you chance to pay any additional fees or cancel.
Overseas Delivery:
If you wish to place an order but live overseas, please contact us so we can arrange delivery and custom charges.
Please inspect your goods thoroughly as soon as possible after delivery. If your order arrives damaged or faulty please inform us within 5 days of receiving the order.
If your order is clearly damaged on delivery, we would advise you to inform the delivery driver, make a note on the delivery document and contact us as soon as possible.
In the event your wish to return your order due you are covered under the 'Distance Selling Regulations'. Returns must be notified in writing and sent via a 'tracked' service. All packaging and labels must be in tact. Once received your order will be refunded. Shipping will not be refunded unless item is faulty as per 'Sale of Goods Act'.
TT Luxury Cat Towers are covered by a 2 year Guarantee - Click here for more info.
TT Luxury Cat Towers offer a unique 2 year guarantee on all our Cat Towers. No other products are included. Below are the guidelines. When you purchase a pole, you will receive a receipt dated with your name and product details. This will act as your guarantee and proof of purchase.
Please see product care for some advice on how to look after your TT Luxury Cat Towers product.
The 2 year guarantee covers the construction aspects of your pole including the materials used. The issue will be assessed and either repaired or a replacement issued.
Please note this guarantee is subject to allow for reasonable wear and tear to items such as the sisal rope. We reserve the right to refuse repair/replacement if we believe a fault is the result of accidental damage. TT Luxury Cat Towers are designed as indoor poles. For a suitable outdoor and weather resistant pole please contact us.
Please note wood is not suitable for extreme changes in temperature. If you wish to place your tower next to a radiator, in a conservatory then a granite base with wicker beds is the best option.
If in doubt please contact the sales team. In the unlikely event of your tower not living up to the above guarantee please contact us.
I purchased the Maxi Tower and it is absolutely beautiful! Phenomenal quality made with the best materials. So much thought and attention was put into every detail of the tower. Assembly was a breeze. Everything went easily together with a minimal amount of time and effort. Most importantly my cats LOVE their tower and the toy that was included is also a kitty favorite! Thank you Tigga Towers. You exceeded my expectations!